Fisher Scientific, one of the largest laboratory products distributor and manufacturer in the country, is the University's prime strategic contract supplier of laboratory equipment, supplies, chemicals and lab furniture and a Penn Marketplace participating supplier. Fisher Scientific has dedicated sales, customer support, product specialists assigned to the University and is committed to meeting the University's unique business requirements. Fisher Scientific sponsors the Laboratory Products Focus Group, Supplier Product Shows, and offers Penn specific product promotions through the Supplier Showcase. Fisher Scientific also provides financial support for numerous University initiatives.
About the Contract
The Fisher Scientific strategic supplier contract, effective January 1, 2004, is the result of a formal contract extension negotiated in the winter of 2003. The prime laboratory products contract extension was based on past performance, positive customer feedback, and Fisher's on-going and consistent support of Penn's strategic business objectives. The University has realized significant product cost savings and process efficiencies as a result of the long term strategic business relationship with Fisher Scientific.
Ordering Information
All Fisher Scientific purchase requests must be processed via the BEN Buys purchasing system. The Fisher Scientific online product catalog is available in the Penn Marketplace. The University's MasterCard Purchasing Card cannot be used for purchases from Fisher Scientific. Product and pricing information as well as assistance with special orders is available from any of the Fisher Scientific customer support team members listed below.
Fisher Scientific Contact Information
Fisher Scientific has an on-site Customer Service Office located within the University of Pennsylvania Procurement Services office at Suite 440A, 3401 Walnut Street. The following Fisher Scientific personnel are available to assist Penn researchers and staff with their research product requirements.
| Supplier Contact Information | |
| BEN Buys Supplier #: | 51793 |
| On-Site Team Lead: Phone #: Fax #: |
upenn@thermofisher.com 215-898-9186 215-573-2229 |
| Sr. Sales Representative: Phone #: |
Dena Cara 610-710-6479 |
Third Party Purchasing
Procurement Services is collaborating with Fisher Scientific to maximize its strategic purchasing opportunities. Fisher Scientific is the most experienced and comprehensive provider of third party purchasing services in the research market today. Fisher Scientific has been active in third party purchasing initiatives for over ten years, with major customers in the pharmaceutical and industrial marketplaces. The goal of Fisher Scientific's third party purchasing initiative is to help Penn maximize its significant buying power and while increasing utilization of electronic purchasing technologies.
Supplier Showcase
This innovative internal supplier marketing program, the Supplier Showcase, enables participating Penn Marketplace suppliers and manufacturers to showcase their corporate news, promote new products and services, and offer Penn specific product promotions to all Penn faculty and staff.
Feedback
Procurement Services encourages faculty and staff to provide feedback on the performance of University preferred suppliers.