Contact Us
About
Our Location
The Procurement Services department is located in the center of campus at the University of Pennsylvania.
Address:
3401 Walnut Street
Suite 221A
Philadelphia, PA 19104-6228
Contacts by Program/Function
BEN Helps
Customer support for users of BEN Financials: dial 6-HELP (215-746-4357) and enter your 2-digit School/Center code (the first 2 digits of your CNAC).
General Procurement
Contact for general purchasing issues, customer feedback, concerns and compliments.
Sourcing
Contact for the submission of PO collateral (e.g. bid information, contracts, bid waivers).
Contact for contract support including contract negotiation, execution, and supplier compliance to contract
Card Programs – Travel Cards
Customer support for Penn Travel Card (Bank of America issued cards)
Card Programs – Purchasing Cards
Customer support for the Purchasing Card and other business expense cards (JPMorgan issued cards)
EDI support
Support for supplier questions and issues related to EDI transmission
Online Bidding/Ben’s Attic
Customer support for Ben’s Attic and Determine(Iasta)/SmartSource online bidding application
Penn Marketplace
Contact for Penn Marketplace feedback and issues
Purchasing System Support
Customer support for Purchasing issues related to BEN BUYS
Supplier Enablement
Contact for supplier registration, maintenance, and refaxing/emailing of purchase orders.
Travel Services
Support for University – related travel and expense management