Some businesses have been receiving illegitimate email requests from Penn asking for basic information such as company website, catalogue, and contact information.  Messages we have seen so far purport to be from a former Penn employee and appear to originated from procurement@upenn.edu.  This message can simply be deleted and you may optionally report the fraud attempt with the Internet Crime Complaint Center (www.ic3.gov).   If you have responded to this bogus inquiry, please let us know for further evaluation by contacting us at Procure@upenn.edu.

Penn Purchasing Logo Image with Penn Shield
Supplier Resources

The Procurement Services Operations Center is a primary resource available to the supplier community on matters such as issues or topics relating to University processes, policies, and a supplier's registration profile.  Inquires may be directed to the Supplier Support Team using our online Supplier Inquiry form, emailing SupplierSupport@upenn.edu or leaving a voice mail message at 215-898-7216. The Center's hours of operation are Monday - Friday from 9 a.m. - 5 p.m. US Eastern.

Suppliers Registered in the Portal

If a supplier is in need of technical support, questions may be directed to Jaggaer's Supplier Support Team at 1-800-233-1121 or log onto the JAGGAER Customer Support Portal. Jaggaer is available to assist in technical matters that include resetting a supplier's password, login issues, as well as challenges experienced by a supplier when in the portal.