Technical Support for Supplier Portal

If a supplier is in need of technical support, inquires may be directed to Jaggaer's Supplier Support Team at 1-800-233-1121 or log onto the JAGGAER Customer Support Portal. Jaggaer is available to assist in technical matters that include resetting a supplier's password, login issues, as well as challenges experienced by a supplier when in the portal.

All other matters such as issues or topics relating to University processes, policies, payments, and a supplier's registration profile should be directed to the Supplier Support Team at SupplierSupport@upenn.edu or call 215-898-7216. The Center's hours of operation are Monday - Friday from 9 a.m. - 5 p.m. US Eastern.